Please read these Terms & Conditions carefully before using Call Driver Now services.
By accessing the website Call Driver Nownow.com, booking a driver, or using any of our services, you agree to be legally bound by these Terms & Conditions, our Privacy Policy, and any other policies published on our website from time to time.
If you do not agree with any part of these terms, you should not use our website or book our services.
Call Driver Now provides driver booking services for various travel needs including but not limited to:
The service is subject to driver availability, serviceable location, booking details, and operational feasibility.
To book a service, you may be required to provide correct details such as your full name, phone number, email address, pickup location, destination, date, time and any other information needed to process your booking.
You agree to:
While we make every effort to provide a trained and verified driver as per your request, Call Driver Now does not guarantee driver availability at all times or in all locations.
Driver allocation depends on demand, timing, distance, location, weather, traffic, and other operational conditions.
Service charges are based on the type of booking, distance, duration, city, outstation requirements, night travel and any extra hours used beyond the booked package.
Displayed prices may include applicable GST unless otherwise stated.
Extra hour charges may apply depending on the selected service plan.
Night travel charges may be applicable for rides between specified late-night hours.
Outstation bookings may include additional fooding / stay charges where applicable.
Final charges may vary depending on actual trip duration, overtime, route, waiting time, night allowance, tolls, parking, or any additional service requirement.
Payments for our services may be made online or offline, depending on the booking mode and service availability. You agree to pay all charges applicable to your booking.
Any advance payment, if applicable, must be paid on time to confirm the booking.
Pending dues must be cleared at the end of the trip or as instructed by our team.
Online payment processing may be handled through third-party payment partners.
Cancellation requests are subject to our cancellation policy and the stage at which the booking is cancelled.
Cancellation charges may apply if the driver has already been assigned or dispatched.
No-show cases or last-minute cancellations may attract service charges.
Any refund, if applicable, will be processed within a reasonable period through the original payment method or another suitable mode.
The vehicle used for the service remains the sole responsibility of the customer / owner. You must ensure that the vehicle is insured, roadworthy, legally registered, and has valid documents.
Call Driver Now is a driver service platform and does not own the customer’s vehicle used during the trip.
Call Driver Now shall not be liable for any indirect, incidental, special, or consequential loss arising from:
Our liability, if any, shall be limited only to the extent permitted under applicable law.
You agree not to misuse the website or services. You must not:
Your use of our services is also governed by our Privacy Policy. By using the website and booking services, you consent to the collection and use of your information in accordance with our privacy practices.
Call Driver Now reserves the right to modify, update or change these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page and your continued use of the website or services after such updates will constitute your acceptance of the revised terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or in relation to the use of our website or services shall be subject to the jurisdiction of the competent courts in India.
If you have any questions regarding these Terms & Conditions, you can contact Call Driver Now through the contact details available on our website.